The Ice Factor opens to the public on Saturday 26th November 2011 and runs until Sunday 8th January 2012. Opening times and ticket prices can be found below.

Opening Times

The rink will be open from 09:30am through to 9:15pm daily with each skating session lasting one hour. However, you will also need to allow an extra 30 minutes to arrange skate hire. Please check when booking your tickets that the desired time you choose is available.

The exceptions to the opening hours are Christmas Day when the rink will be closed all day.

What if it is raining?

You get wet! The rink can operate in nearly all weather conditions. Please bring suitable outdoor clothing. This is an outdoor event and no refunds will be given due to inclement weather. In the unlikely event that the Event Manager deems it necessary to close the ice rink, alternative sessions will be offered for skating, subject to availability.

Bookings

Bookings can be made by visiting www.ticketweb.co.uk or calling 0844 847 1523. To book a party/private event or school trip, please visit our groups page or contact 01653 619169 for more information. Please arrive at least 30 minutes before your slot to allow for skate hire & fitting.

BOOKING IS STRONGLY RECOMMENDED. With space limited on each session, The Ice Factor strongly recommends you book in advance to avoid disappointment.  Weekends and school holidays are particuarly busy, so don't risk it, book it!

Sessions

Our one-hour sessions are booked as follows:

Skate Hire

Skate hire is included in the price of the ticket and our sizes range from child size 9 through to adult size 15. It is advisable to arrive 30 minutes prior to your booking time, so we can fit you with your skates to give you a full hour on the ice.

Penguin Hire

To help your toddler get confident on the ice, we have special ice shoes as well as our stabiliser Bobo the Penguin, who is joined by more of his friends this year.  You can hire Bobo or his friends for £2.00 per session.  Tickets available at the ticket office. Subject to availability.

If your child can walk, we can get them skating!

Helmets

For extra protection, The Ice Factor can provide helmets for hire at £1 each. Please collect these in the skate hire area.

Ticket Prices

Adult £9.50
Child* £8.50

Family Package £32 (2 adults and 2 children or 1 adult and 3 children)

Concessions £8.50 (UB40, Student Card Holders and Senior Citizens)

Schools £4.50 (Ticket can only be used when booking as a school party.  Price applies to weekday sessions only, up to and including 3:30pm session from Monday 22nd November to Monday 13th December.  For more information about how to book a school group click here).

Clubs £6.50 (Ticket can only be used when booking as a club. Members must be 16 or under(except teacher/leader).  Price applies to weekday sessions only from Monday 22nd November to Monday 13th December.  For more information about how to book a club group click here)

Parent & Toddler £9.50 (Ticket entitles one adult and one child aged 4 or under to skate.  Price applies to weekday sessions only, up to and including 3:30pm session from Monday 22nd November to Monday 13th December.  For more information about how to book a parent and toddler ticket click here)

Groups 20+ £1 off per ticket (Tickets must be booked as a group but can be a combination of adults and children to receive this discount.  For more informaiton about how to book a group, click here)

York Resident £2.50 off per ticket (Price applies to weekday sessions only, up to and including 4.45pm session from Monday 22nd November to Friday 13th December.  Tickets can only be bought on site when presenting your York Card.  For more information about how to receive this discount click here)

* Children 16 and under